Privacy Policy

Effective Date: 2025-03-01

At Renaissance Restorations, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website (https://rrestoration.com) and services.

1. Information We Collect

We collect information that you voluntarily provide when you:

Fill out our contact forms

Request information about our services

Communicate with us through email, phone, or SMS

This information may include your name, email address, phone number, and any other details you provide.

2. How We Use Your Information

The information we collect is used to:

Respond to inquiries and provide customer support

Deliver requested services

Communicate with you regarding updates, offers, and important notices

Improve our website and services

3. Text Messaging Communications

If you opt-in to our SMS program:

You will receive messages related to our services, promotions, and updates.

You can cancel the SMS service at any time by texting “STOP” to the shortcode. Upon confirmation, you will no longer receive SMS messages from us.

If you experience issues, reply with “HELP” for assistance or contact us directly at jcraig@rrestoration.com

Message and data rates may apply. Message frequency may vary depending on your interaction with us. Contact your wireless provider for more information about your text or data plan.

4. How We Share Your Information

We do not share, sell, or disclose your personal information for marketing or promotional purposes. Information sharing with subcontractors is only permitted when necessary to support services such as customer service.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

Access and review the personal information we hold about you

Request corrections to any inaccurate information

Withdraw your consent for data collection and communication at any time

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly without them.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Renaissance Restorations

1502 W. 13 Mile Rd. Royal Oak, MI 48073

Phone: 313-585-7852

Email: jcraig@rrestoration.com

 

By using this website, you acknowledge that you have read, understood, and agree to this Privacy Policy.